Support

We usually reply within two business days.

Contact

Email support@guangzhoubailun.com. Please include your username (if you have an account) and the device model.

Common questions

• Is this real money? No. Everything in Candle Trials is virtual. The App never connects to a brokerage.
• How do I restore my subscription? Me → Restore purchases, using the same Apple ID you bought with.
• How do I cancel? In your iPhone Settings → Apple ID → Subscriptions.
• I lost my progress. Sign in with the same username and the App merges your cloud progress with the device.
• How do I delete my account? Me → Delete account, or see account deletion.